Customer Service Representative - State Farm Agent Team Member
Full Time in El Dorado, KS
Responsive recruiter
Benefits
- Paid time off
- Training & development
- Tuition assistance
- Wellness resources
ROLE DESCRIPTION
As a Sales Specialist with Blanco-Diaz State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Consults with clients and prospective clients to assess insurance needs, budget, financial planning goals and other relevant details.
- Provides rate quotes and coverage recommendations.
QUALIFICATIONS
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Kansas Property and Casualty License or willing to obtain.
- Kansas Life and Health License or willing to obtain.
- Bilingual Spanish is a plus!
BENEFITS
- Hourly pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off
- Retirement plan
- Promotional trips
- Valuable career-building experience
Compensation $34,000.00 - $58,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none